1.1 When utilising the Website, particularly if you opt to reserve a course through it, you may furnish us with personal details, such as your name, address, date of birth, contact numbers (including mobile numbers), and email address.

1.2 Our commitment to safeguarding your privacy means that we will solely employ your personal information in compliance with relevant data protection laws, including the Data Protection Act 1998 and, once applicable, the General Data Protection Regulation.

1.3 The information we request from you is essential or advantageous for us to furnish you with access to the Website and manage any reservations you initiate. If you do not consent to us retaining this information about you, please refrain from submitting it.

1.4 If you are reserving a course on someone else’s behalf, you may also provide us with personal data about that individual. It is imperative that you secure that person’s consent before providing their personal details to us. By submitting this information to us, you confirm that you have obtained such consent.

1.5 According to the law, you possess the right to request a copy of your personal information, or to rectify or update it whenever you wish.

2.1 We (along with our representatives) may employ your personal information for the following purposes:

2.1.1 Processing your booking, which includes authorizing payments, sending invoices, and delivering the course, as elaborated in our privacy notice mentioned above.

2.1.2 Ensuring that our Website is optimally displayed on your computer for your convenience.

2.1.3 If you have given consent, providing you with information about products and/or services that we believe may pique your interest, as well as conducting surveys or market research.

2.1.4 Informing you of any alterations to our Website or services.

2.1.5 Maintaining records and tracking your Website usage through cookies and log files.

2.2 If you prefer not to receive communications as outlined, you can opt out by indicating your preference when submitting email forms on the Website or by contacting us as detailed in paragraph 11.

2.3 By utilising our Website and supplying personal information, you grant us permission to utilise your personal information in the manner described in this privacy policy. You possess the right to retract this consent at any time, which can be done by contacting us. Please be aware, however, that withdrawing your consent will not affect any prior use of your personal information before the withdrawal.

You agree to us (and our representatives) revealing your personal information to third parties in the following circumstances:

3.1 In the event that we engage in the sale or acquisition of any business or assets, your personal data may be disclosed to the potential buyer or seller of said business or assets.

3.2 If we have an obligation to divulge or share your personal data to comply with legal requirements or to enforce other terms governing our relationship, or to safeguard the rights, assets, or safety of our customers, ourselves, or others. This may involve exchanging information with other companies and organizations for the purposes of preventing fraud and minimizing credit risk.

3.3 If we determine that such disclosure is necessary in connection with an investigation or complaint related to your use of the Website.

When you make a course reservation with us, it’s possible that we will share your personal information (or the personal information of the individual for whom you’ve made the booking) with third parties, including qualification providers. For additional details, please refer to our privacy notice.

5.1 When you furnish us with personal information during your use of the Website, we may retain this information for various purposes, including:

5.1.1 Delivering the course to you or the individual on whose behalf you made the booking.

5.1.2 Streamlining your future interactions with the Website.

5.1.3 Sending you information about products and/or services we believe may be of interest to you or conducting surveys or market research if you have provided consent.

5.1.4 Maintaining records.

5.1.5 Exercising our rights.

5.2 The duration for which we keep your personal information will vary based on the type of information and the purpose for which it was provided. However, in some instances, personal information may be retained for an extended period. For example, personal information required for legal purposes is typically retained for at least six years in accordance with standard commercial practices and regulatory requirements.

5.3 It is your responsibility to ensure that the personal information we have about you remains accurate and up-to-date, and you should review it regularly. If you need any changes made to the information we hold about you, please contact us using the details provided in paragraph 11. We will, where appropriate, update the relevant personal information for you.

5.4 Under certain circumstances, you may have the right to request the deletion of your personal information that we hold. To make such a request, please contact us, providing comprehensive details of the personal information you want to be erased and the reasons for your request. Upon receipt, we will assess all requests and inform you whether we can fulfill your request.

5.5 It’s important to note that the deletion of personal information we hold about you may impact our ability to provide the Website (including any course you have booked).

5.6 We may transfer the personal information we collect from you to locations outside the European Economic Area (EEA) for processing and storage, including by staff working for us or one of our suppliers located outside the EEA. The countries where your personal information is transferred may offer a lower level of protection for personal information compared to EEA countries. By submitting your personal information to us, you consent to us transferring your personal information in this manner.